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Privacy Policy for Simply Aesthetics (UK)

Last updated: 1 December 2025

At Simply Aesthetics, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our clinic, website, social media, or services. We comply with all applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Simply Aesthetics
Eight Ash Green, United Kingdom
Services include: anti-wrinkle injections, dermal fillers (lips, chin, jawline, nasolabial folds, marionette lines), microneedling facials, Lemon Bottle fat dissolving, skin boosters, PRP facials, and intramuscular vitamin injections (B12, C & D).

We act as a Data Controller, meaning we determine how and why your data is processed.

If you have any questions about this policy, please contact:
📧 Your business email here
📞 Your business phone number here

2. What Personal Data We Collect

A. Information You Provide Directly

• Contact information: name, address, email, phone number

• Medical & health information: relevant medical history, allergies, medications, contraindications

• Treatment records: consultation notes, consent forms, pre-treatment photos, aftercare notes

• Payment information: transaction details (processed securely via third-party providers, we do not store card details)

• Appointment details: booking history, preferences, follow-up notes

B. Information Collected Automatically

• Website browsing information (via cookies or analytics)

• Device type, IP address, and usage statistics

C. Information From Third Parties

• Social media platforms (if you interact with our pages)

• Online booking systems you use to schedule your appointments

3. How We Use Your Personal Data

We use your information to:

• Provide treatments and aesthetic services

• Conduct medical screening to ensure suitability and safety

• Manage bookings, appointments, cancellations, and reminders

• Process payments and send invoices

• Send aftercare advice and important treatment information

• Contact you with clinic updates, offers, or promotions (with your consent)

• Maintain legal, medical, and insurance records

• Improve our services, website, and marketing

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent – for marketing, before/after images, and optional communications

• Performance of a contract – to deliver booked treatments

• Legal obligation – maintaining medical and treatment records

• Legitimate interest – customer service, business operations, and safety

• Vital interests – in rare cases, for health emergencies

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to safeguard your information, including:

• Secure digital storage systems with restricted access

• Encrypted devices and password-protected files

• Locked storage for paper records

• Staff confidentiality agreements

• Regular data protection training

6. How Long We Keep Your Data

We retain treatment and medical records for a minimum of 7 years (in line with insurance and medical guidance).
Marketing preferences are stored until you withdraw consent.
Financial records are stored for 6 years to comply with UK tax law.

7. Sharing Your Information

We never sell your data.
We may share information with:

• Booking system providers

• Payment processors

• Insurance companies (if required)

• Medical professionals (only when legally required or in emergencies)

• IT and software service providers

• Regulators or authorities if required by law

All third-party providers meet UK GDPR standards.

8. Before & After Photos

We will only use your treatment photos for marketing or educational purposes with your explicit written consent.
Without consent, photos will remain confidential in your medical file.

9. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (where legally permitted)

• Withdraw consent at any time

• Restrict or object to processing

• Request portability of data

• Make a complaint to the ICO

If you wish to exercise any of these rights, contact us at:
📧 Your business email here

10. Cookies & Website Tracking

Our website may use cookies to:

• Improve user experience

• Provide analytics

• Support marketing and advertising

• Enable booking functionality

You can adjust cookie settings in your browser at any time.

11. Changes to This Privacy Policy

We may update this policy periodically. The updated version will always be available on our website or provided on request.

12. Contact Us

If you have questions, concerns, or requests relating to your privacy or this policy:

📧 simplyaestheticsessex@gmail.com
📞 07940022660
📍 Simply Aesthetics, Colchester, UK

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